Zenni Optical Reviews

Rating: 4.07 - 45 Reviews
The best place to buy glasses. www.ZenniOptical.com Based on 45 customer reviews from our shopper community, Zenni Optical’s overall rating is 4.07 out of 5 stars and 76% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Zenni Optical overall a good value option, based on a rating of 4.0 from 4 votes. Most consumers are generally satisfied with Shipping & Delivery (3.75 / 4 reviews), Customer Service (3.0 / 3 reviews) and Price & Quality (4.0 / 1 review) Zenni Optical offers. The most common issue with Zenni Optical is around Return Policy based on a rating of 2.0.
Customer Reviews
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Overall Rating

  • 5 Stars

    31
  • 4 Stars

    3
  • 3 Stars

    0
  • 2 Stars

    5
  • 1 Stars

    6
  • Good Value
    Rating: 4.0 - 0 Review
    4.0
  • Price & Quality
    Rating: 4.0 - 0 Review
    4.0
  • Shipping & Delivery
    Rating: 3.75 - 0 Review
    3.75
  • Customer Service
    Rating: 3.0 - 0 Review
    3.0
  • Return Policy
    Rating: 2.0 - 0 Review
    2.0

All Reviews

BeverleyKuhn
Rating: 5.0 - 0 Review
" Super great to deal with!! "
Super great to deal with!!
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CalebCarter
Rating: 5.0 - 0 Review
" Love Zenni"
Love Zenni! I recommend them to all my friends looking for great glasses at an affordable price!
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purplemouse668
Rating: 4.0 - 0 Review
" Glasses are very comfortable. "
Glasses are very comfortable.
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Rachel
Rating: 5.0 - 0 Review
" Just what I wanted. "
For me it’s important that my glasses be lightweight, fit properly and not cost an arm @ a leg. Zenni meets all of my criteria. The slight inconvenience caused by waiting a couple of weeks for delivery is not a problem for me.
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Joann.Howell
Rating: 5.0 - 0 Review
" Cheap glasses that don't act cheap "
Cheap glasses that don't act cheap! They are sturdy and I have had one of my Zenni specs for over 4 years!!
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JasonClark
Rating: 5.0 - 0 Review
" As always....perfect... "
As always....perfect...
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Sally.Larson
Rating: 5.0 - 0 Review
" Perfect fit, crisp and clear vision, and stylish frames... "
We are new to the ZENNI family, but have now ordered four pairs of glasses and one pair of prescription sunglasses. I would say toughest part is deciding on an accurate PD to use, but there is an APP that helps with this. You also need to read all of the reviews and read the details about the frame size prior to ordering.

We did go with the ZENNI recommended lens since we wear progressives and we have not been disappointed. Perfect fit, crisp and clear vision, and stylish frames all at a “Thrifty not Spendy” price.
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happygorilla686
Rating: 5.0 - 0 Review
" love the ability to see how I might…"
love the ability to see how I might look with different styles of frames really helped to narrow down t he choices. would love to see a discount for a second pair or sunglasses.
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greenswan150
Rating: 5.0 - 0 Review
" Awesome as always "
Awesome as always. Love zenni. Easy to use. Amazing prices! Great customer service.
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JoyceBell
Rating: 5.0 - 0 Review
"Zenni did a great job with my last… "
Zenni did a great job with my last order! Even with the impact of COVID-19, Zenni did a great job communicating (and standing by) ship times. I’ve always wanted the ‘clip-on sunglasses’ with my next pair, but never have always been disappointed how they look when I try them on. Not these! They looked EXACTLY as they did during my virtual try-on before purchasing. My girlfriend loves my Zenni glasses so much that she had to get a pair for herself this time. Needless to say, she loves them. Great work, Zenni. We’ll be back for more!

- Austin in Oklahoma
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Felecia.Sims
Rating: 5.0 - 0 Review
" Great glasses at a great price. "
Great glasses at a great price.
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Lucy.Castillo
Rating: 5.0 - 0 Review
" i love my glasses "
i love my glasses
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RaymondChambers
Rating: 5.0 - 0 Review
" Good quality "
Good quality
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BarrySoto
Rating: 4.0 - 0 Review
" like the options "
like the options. get compliments all the time.
Thank you.
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Marion.Bishop
Rating: 5.0 - 0 Review
" Great "
Great, saved me so much money over brick and mortar stores! Love my glasses and sunglasses.
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Customer Questions & Answers

I love my glasses but one of the clip ons (amber) had a little screw pop off the second time i wore them ..
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Is there one in san francico,ca?
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Can lenses be replaced locally when a prescription change is needed?
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What is the guarantee on the scratch resistance on the lenses?
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How do i return.
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