Zenni Optical Reviews

Rating: 4.90 - 58 Reviews
The best place to buy glasses. www.ZenniOptical.com Based on 58 customer reviews from our shopper community, Zenni Optical’s overall rating is 4.90 out of 5 stars and 100% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Zenni Optical overall a good value option, based on a rating of 4.0 from 2 votes. Most consumers are generally satisfied with Shipping & Delivery (3.50 / 2 reviews) and Customer Service (3.0 / 1 review) Zenni Optical offers.
Customer Reviews
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Overall Rating

  • 5 Stars

    52
  • 4 Stars

    6
  • 3 Stars

    0
  • 2 Stars

    0
  • 1 Stars

    0
  • Good Value
    Rating: 4.0 - 0 Review
    4.0
  • Price & Quality
    Rating: 0.0 - 0 Review
    0.0
  • Shipping & Delivery
    Rating: 3.50 - 0 Review
    3.50
  • Customer Service
    Rating: 3.0 - 0 Review
    3.0
  • Return Policy
    Rating: 0.0 - 0 Review
    0.0

All Reviews

CourtneyWilliamson
Rating: 5.0 - 0 Review
"A very comfortable and affordable pair of glasses."
This product is nice. The glasses are light for use, comfortable. The price is also very affordable. I like it.
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Lawrence
Rating: 5.0 - 0 Review
"I love my frames!"
Great fit and shape!
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brownfrog237
Rating: 5.0 - 0 Review
"Love, love, love!!!"
Super easy to use and such great products
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JoeLong
Rating: 5.0 - 0 Review
"I love Zenni Optical!!"
Love the selection, love the price points, easy ordering, and quick delivery. I've purchased glasses for the entire family with no problem and without wiping out my bank account or HSA account.
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happymouse377
Rating: 5.0 - 0 Review
"My glasses are great"
My glasses are great. Easy ordering and plenty of frames to choose from. Good experience.
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BernardFord
Rating: 5.0 - 0 Review
"Glasses for pre-teen daughter"
My daughter lost her original pair of glasses that were less than 3 months old. Knowing insurance would not cover another pair, we chose to order through Zenni. She LOVES the glasses! She ended up finding the original pair after I ordered. Now she wears both, and you honestly can't tell the difference between the extremely expensive pair and the Zenni pair. I was nervous about ordering for a child, but it turned out great!
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EdnaWebb
Rating: 5.0 - 0 Review
"First time user"
First time user, great glasses at less then half the price or less. I will never ever purchase at any big brand store again.

Many Thanks,
Jeff Weege
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beautifulsnake909
Rating: 5.0 - 0 Review
"Loved my glasses"
Loved my glasses, so far they’ve been better than any glasses I’ve purchased in person at any optical store. 10/10 would recommend!
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greenpeacock506
Rating: 5.0 - 0 Review
"I LOVE ZENNI"
I LOVE ZENNI!
Seriously, the most affordable glasses for all ages! I love that they are so affordable and their selection is great!
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Cassandra.Henderson
Rating: 5.0 - 0 Review
"Great service"
I am very pleased with the service I received. The first pair I ordered didn't fit right. I was able to return them for a full refund credit and I purchase another pair that were a perfect fit. Customer service on the phone were very helpful in guiding me how t obtain the refund. They sent me a prepaid label to return the glasses. I sent the glasses back in less than a week I received the credit.
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greenmouse188
Rating: 5.0 - 0 Review
"Love my glasses"
Love my glasses, they got everything right and on time! Can’t wait to order my next pair.
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RitthyDixon
Rating: 5.0 - 0 Review
"This was my first time ordering glasses…"
This was my first time ordering glasses online. This site was recommended so I tried it. I was skeptical at first when I saw the price, but after receiving my glasses I’m sold. They were great.
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crazyduck877
Rating: 5.0 - 0 Review
"Great glasses. Excellent customer service!"
I ordered two pairs for glasses from Zenni, and I input my prescription incorrectly, so when I received them I quickly called Customer Service and got store credit for MY mistakes! A week later, I got my glasses with the correct prescriptions using my store credit.

Glasses are awesome, came as expected but the customer service really blew me away! (Plus I got an additional Teacher discount--super awesome!)
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Jeffery.Bradley
Rating: 5.0 - 0 Review
"I've been using Zenni for years and am…"
I've been using Zenni for years and am always impressed with their quality and customer service. Recently had an interaction with one of the support agents who was wonderfully helpful. Thanks Zenni!
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Kristin.Kuhn
Rating: 5.0 - 0 Review
"Very inexpensive and absolutely love my glasses"
Loved my glasses so much got a pair a sunglasses
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Customer Questions & Answers

Unable to see out of the glasses. same prescription as the pair i am wearing. very bummed
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I love my glasses but one of the clip ons (amber) had a little screw pop off the second time i wore them ..
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Is there one in san francico,ca?
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Can lenses be replaced locally when a prescription change is needed?
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What is the guarantee on the scratch resistance on the lenses?
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